Privacy Policy | Flexizones

Effective Date: August 10, 2026

Flexizones LLC ("Flexizones," "we," "us," or "our") respects your privacy and is committed to protecting personal information that we collect through our website, communications, and services.

This Privacy Policy explains how Flexizones collects, uses, discloses, retains, and protects personal information when you:

Visit https://www.flexizones.com/;
Submit a contact or quote request;
Communicate with us by email, telephone, SMS, WhatsApp, Zoom, or other communication methods;
Request or purchase our services; or
Otherwise interact with Flexizones in connection with our business.

Flexizones primarily provides hotel television services, internet and Wi-Fi services, and telephone/communications services.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Contact and Business Information

This may include:

Name;
Job title or role;
Business name;
Hotel or property name;
Business email address;
Telephone number;
Business address;
Property address;
Information submitted through forms;
Information included in messages or inquiries.

B. Service and Account Information

When you request or purchase services, we may collect information necessary to provide those services, including:

Services requested;
Number of rooms, televisions, telephone lines, or other service requirements;
Property specifications;
Installation requirements;
Equipment information;
Service addresses;
Billing information;
Account information;
Service history;
Customer support information;
Proposal and quotation information.

C. Communications

We may collect information contained in communications with us, including:

Emails;
Telephone communications;
SMS messages;
WhatsApp communications;
Website inquiries;
Customer-support communications;
Meeting information; and
Other communications you voluntarily provide.

If a call, meeting, or communication is recorded, we will handle the recording in accordance with applicable law and our stated practices.

D. Payment and Billing Information

Where applicable, we may collect billing and transaction information necessary to process payments or maintain customer accounts.

Payment-card information may be processed through third-party payment providers rather than stored directly by Flexizones, depending on the payment method used.

E. Technical Information

When you visit our website, certain information may automatically be collected, such as:

IP address;
Browser type;
Device type;
Operating system;
Approximate geographic information derived from IP address;
Pages viewed;
Referring website;
Date and time of visits;
Website interaction information; and
Other technical information provided by your browser or device.

F. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and improve our services.

Depending on the technologies implemented on our website, third-party analytics or advertising providers may also use cookies or similar technologies.

You can manage cookies through your browser settings. Certain website functions may not operate properly if cookies are disabled.

2. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

Respond to inquiries;
Provide quotations and proposals;
Provide television services;
Provide internet and Wi-Fi services;
Provide telephone and communications services;
Coordinate installations;
Communicate with customers;
Process payments;
Provide customer support;
Maintain customer accounts;
Manage service requests;
Coordinate with service providers and business partners;
Send requested service communications;
Send marketing communications where permitted;
Improve our website and services;
Protect our systems and prevent fraud or misuse;
Maintain business records;
Resolve disputes;
Comply with legal obligations; and
Exercise or defend legal rights.

We will not use personal information for purposes materially inconsistent with the purposes described in this Privacy Policy except where permitted or required by applicable law.

3. How We Share Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for business, contractual, legal, or operational purposes.

Service Providers

We may use third-party providers for services such as:

Website hosting;
Cloud services;
Customer communications;
Email;
SMS;
Payment processing;
Analytics;
Customer support;
Security;
Installation;
Shipping; and
Other business operations.

These providers may access information only as reasonably necessary to perform services for Flexizones or as otherwise permitted by law.

Television, Internet, and Telephone Providers

When necessary to provide requested services, we may share relevant customer and property information with television providers, internet service providers, telecommunications carriers, equipment providers, installers, or other business partners.

For example, information may be shared to:

Check service availability;
Obtain a quotation;
Activate service;
Schedule installation;
Configure equipment;
Port telephone numbers;
Troubleshoot service; or
Provide customer support.

Professional Advisers

We may disclose information to attorneys, accountants, insurance providers, consultants, and other professional advisers when reasonably necessary for business operations or legal compliance.

Legal and Regulatory Authorities

We may disclose personal information when reasonably necessary to:

Comply with applicable law;
Respond to lawful government requests;
Respond to subpoenas or court orders;
Protect rights or property;
Investigate fraud or abuse;
Protect the safety of individuals; or
Establish, exercise, or defend legal claims.

Business Transfers

If Flexizones is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

4. We Do Not Sell Personal Information

Flexizones does not sell personal information for monetary consideration.

We may, however, disclose personal information to service providers and business partners when necessary to provide requested services, operate our business, process transactions, or perform other legitimate business functions.

Certain U.S. privacy laws may define "sale" or "sharing" more broadly than ordinary business usage. Where such laws apply, Flexizones will comply with applicable requirements.

5. Marketing Communications

We may communicate with customers and prospective customers regarding our services.

Marketing communications may include information about:

Television services;
Internet services;
Wi-Fi services;
Telephone services;
Promotions;
Discounts;
New service offerings; and
Other Flexizones business offers.

You may opt out of marketing emails by using the unsubscribe mechanism included in the message or by contacting us.

Opting out of marketing communications does not prevent us from sending necessary service-related or transactional communications.

6. SMS Communications

Where you provide consent to receive SMS communications from Flexizones, we may send messages relating to:

Requested information;
Quotes;
Appointments;
Service updates;
Customer support;
Account information; or
Marketing communications, where separately permitted.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS marketing or other applicable SMS communications by replying STOP.

For assistance, reply HELP or contact us using the information provided below.

We do not sell or rent SMS opt-in information or consent records to third parties for their own independent marketing purposes.

7. Telephone Communications and Calls

If you communicate with Flexizones by telephone, we may collect information necessary to handle your inquiry, provide support, maintain business records, or provide requested services.

If calls are recorded or monitored, we will provide any notices or obtain any consent required by applicable law.

8. WhatsApp and Other Communication Platforms

If you choose to communicate with Flexizones through WhatsApp or another third-party communication platform, information exchanged through that platform may also be subject to the platform's own privacy policy and terms.

Flexizones may retain relevant business communications when reasonably necessary to provide services, maintain records, resolve disputes, or comply with legal requirements.

9. Zoom and Online Meetings

If you participate in a Zoom or other online meeting with Flexizones, information associated with the meeting may be processed by the applicable meeting provider.

If a meeting is recorded, participants may receive a recording notification or other notice as required by the applicable platform and law.

Zoom and other third-party platforms have their own privacy policies and terms that govern their services.

10. Data Security

Flexizones takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Depending on the nature of the information and system involved, safeguards may include:

Access controls;
Authentication controls;
Secure communications;
Administrative policies;
Employee access restrictions;
Vendor controls;
Backup procedures;
System monitoring; and
Other reasonable security measures.

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Flexizones will periodically evaluate its security practices and may update its safeguards as appropriate.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing services;
Maintaining customer accounts;
Maintaining business records;
Fulfilling contractual obligations;
Meeting legal or regulatory requirements;
Resolving disputes;
Preventing fraud;
Enforcing agreements; and
Protecting our legitimate business interests.

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to legal, contractual, or operational requirements.

12. International Data Processing

Flexizones LLC is based in the United States and may operate with employees, contractors, service providers, and business partners located in the United States, India, and other countries.

As a result, personal information may be processed or stored in countries other than the country where it was originally collected.

Where applicable, Flexizones takes reasonable steps to protect personal information during international transfers and processes information in accordance with applicable privacy and data-protection requirements.

13. U.S. State Privacy Rights

Depending on your state of residence and whether a particular state privacy law applies to Flexizones, you may have certain rights regarding your personal information.

These rights may include, depending on applicable law:

Right to know or access personal information;
Right to correct inaccurate information;
Right to delete personal information;
Right to obtain or receive a copy of personal information;
Right to opt out of certain targeted advertising or other regulated activities;
Right to withdraw consent where processing is based on consent;
Right to appeal certain privacy decisions; and
Right to submit a privacy complaint.

The availability and scope of these rights depend on applicable law and may be subject to exceptions.

14. California Privacy Rights

If California privacy law applies to Flexizones and to your personal information, you may have additional rights under applicable California law.

These may include rights relating to:

Access;
Correction;
Deletion;
Data portability;
Opting out of certain regulated uses;
Limiting certain uses where applicable; and
Non-discrimination for exercising applicable privacy rights.

Flexizones does not sell personal information for monetary consideration.

To submit a California privacy request, contact us using the information in the "Contact Us" section below.

We may need to verify your identity before completing certain requests.

15. India Privacy and Data Protection

Flexizones may process personal information in connection with its business operations in India.

Where Indian data-protection laws apply to the relevant processing, Flexizones will take reasonable steps to comply with applicable requirements concerning the collection, use, security, retention, and handling of personal data.

Depending on applicable law, individuals may have rights concerning their personal data, including rights relating to access, correction, deletion, consent, grievance handling, or other applicable rights.

Requests may be submitted using the contact information provided below.

16. Children's Privacy

Our services are primarily directed toward businesses, hotels, and adult business users.

Our website is not intended to knowingly collect personal information directly from children under the age of 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can evaluate and delete the information where appropriate and legally required.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

Flexizones does not control the privacy practices of third parties.

When you access a third-party website or service, that third party's privacy policy and terms may apply.

We encourage users to review the privacy policies of third-party services before providing personal information.

18. Business Customer Information

Flexizones primarily serves business customers, including hotels and hospitality properties.

Business information such as hotel name, property address, room count, service requirements, and business contact information may be collected and used to provide requested services.

Where information identifies or relates to an identifiable individual, we will treat it as personal information where required by applicable law.

19. Data Accuracy

We may rely on customers and other individuals to provide accurate and current information.

If your personal information changes, you may contact us to request correction or update of the information we maintain, subject to applicable law.

20. Data Breach and Security Incidents

If Flexizones becomes aware of a security incident involving personal information, we may take reasonable steps to:

Investigate the incident;
Contain and secure affected systems;
Determine the nature and scope of the incident;
Restore affected systems;
Address vulnerabilities;
Preserve relevant evidence; and
Provide notifications to individuals, customers, regulators, or other parties where required by applicable law.

Notification requirements and timing may vary depending on the nature of the incident and the laws that apply.

21. Privacy Requests

Depending on applicable law, you may request access to, correction of, deletion of, or other action regarding your personal information.

To submit a request, contact:

Email: info@flexizones.com

Please include enough information for us to understand your request.

We may need to verify your identity before completing certain privacy requests.

Where permitted by law, Flexizones may decline requests that are excessive, fraudulent, technically infeasible, or subject to a legal exception.

22. Response to Privacy Requests

We will review privacy requests and respond within the timeframe required by applicable law.

If we cannot fulfill a request, we will explain the reason where required by law.

Where applicable law provides an appeal process, we will provide information about how to submit an appeal.

23. Changes to This Privacy Policy

Flexizones may update this Privacy Policy from time to time to reflect changes in:

Our services;
Our business practices;
Technology;
Applicable laws;
Privacy requirements; or
Data-processing practices.

When we make changes, we will update the "Effective Date" shown at the top of this Privacy Policy.

We encourage you to review this page periodically.

24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Flexizones LLC
Sheridan, Wyoming, USA

Email: info@flexizones.com
Website: https://www.flexizones.com/

For privacy requests, please use the subject line: "Privacy Request"

Last Updated: August 10, 2026